Privacy Policy

This Privacy Policy explains how rumgameindia.com (“we”, “us”, “our”) collects, uses, discloses, and protects the personal information you provide when you visit or play on our platform.

1. Information We Collect

  • Registration Data: name, email address, phone number, date of birth, government ID (for KYC/age verification).
  • Account Activity: game history, transaction records, loyalty points, device identifiers and IP address.
  • Support & Feedback: any information you provide when contacting us by email, chat or phone.
  • Cookies & Tracking: browser cookies and similar technologies to improve functionality and analytics.

2. How We Use Your Information

  • To create and secure your account, verify eligibility (18+), and perform KYC checks.
  • To process deposits, withdrawals, and reward redemptions through our payment partners.
  • To operate games, maintain fairness (RNG audits), track your progress, and prevent fraud.
  • To communicate updates, marketing offers, and important service notices (by email, SMS, or in-app).
  • To personalize your experience, analyze trends, and improve our platform and services.

3. Information Sharing & Disclosure

  • Service Providers: trusted vendors for payment processing, KYC/age verification, analytics, customer support.
  • Compliance: when required by law, to enforce our Terms, or to protect rights, property, or safety.
  • Business Transfers: in connection with a merger, acquisition, or sale of assets (with notice to users).
  • Aggregate Data: anonymized and de-identified for research or promotional purposes—no personal identifiers included.

4. Cookies & Tracking Technologies

We use cookies, web beacons, and similar tools to remember your preferences, analyze usage patterns, and deliver targeted marketing. You can manage cookie settings via your browser, but disabling cookies may affect site functionality.

5. Data Security & Retention

We implement industry-standard SSL encryption, secure servers, and access controls to protect your data. We retain personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

6. Your Rights & Choices

  • Access & Correction: request a copy of your data or update inaccurate information.
  • Deletion: ask us to delete your personal data (subject to legal and operational exceptions).
  • Marketing Opt-Out: unsubscribe from promotional emails any time via the link in our messages.
  • Cookie Controls: adjust browser settings to block or delete cookies.

7. Children’s Privacy

We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us data, please contact us to remove that information.

8. Changes to This Policy

We may update this Privacy Policy to reflect legal or operational changes. We will post the revised date at the top and, for material changes, notify you via email or site announcement.

9. Contact Us

For questions or to exercise your privacy rights, please email us at [email protected].